Testimonials

Customer service is our top priority, and our clients will agree. Below are just a few of the nice comments we have received from our happy customers:

“Dear Susan,

My husband and I have been thoroughly enjoying our newly decorated home. Whether it be a relaxing evening at home by ourselves or a family gathering, each room is a pleasure to be in and serves its’ purpose well. Friends and family frequently compliment the decorating of our beautiful home. By listening to our ideas and needs, you were able to guide us to capture the style and feeling we envisioned for each room. The furniture and fabrics you helped us select are very high quality, yet functional. All the coordinating colors are warm and inviting. Your attention to detail is exceptional. After working with several other decorators in previous homes, we are in agreement that you, by far, are the best. We are impressed with not only your decorating skills, but your service and follow-up are outstanding. You truly care about your clients and you take pride in your work. The service professionals you work with, from the drapery installers to the decorative painter, have been highly skilled, conscientious, and polite. We would like to sincerely thank you for all your work and your friendship. Our only regret is we’re running out of rooms to decorate! As my husband has said many times, ‘Susan did a nice job!’ I agree!!”

-M. M. Naperville, IL

“Sue Gailani has been my decorating genius. She helped me finish off several rooms with just the right touches. It was incredible how she could pick out artwork, right down to choosing the colors for the matting. One of Sue’s greatest talents is her creativity in designing customized window treatments. I’ve gotten so many compliments. Sue also gave me many decorating ideas that I could do myself, to save money. Her enthusiasm is contagious. She has helped me feel proud of the way my house looks, and I never though anyone could do that! Thank you.”

-J. C. Vernon Hills

“Over the last six years Sue has used her creative genius to transform our home into a well-designed environment. We have received numerous compliments from family and friends concerning the unique design Sue developed for our home. We highly recommend Sue Gailani to you as your interior design consultant.”

-B. and D. S. Naperville, IL

“What a great job! Your ability to pick up my style and colors amazed me. You knew me better than I did! Thanks to you, we were able to draw up the four year plan to decorate my front, dining, kitchen, and family rooms. Even if I move, I’ll be able to coordinate everything we’ve done together. Thank you!”

-J. A. K. Naperville, IL

“Sue, the buffet is wonderful. Thank you for all of your expert advice. Our dining room is really something to be proud of! Thanks!”

-K and A St. Charles

“Hi Susan, I just wanted to say how pleased we are with our kitchen window treatments. We have received many compliments on them. It was a pleasure working with you. I will happily refer you to any friends/family in need of new window treatments.”

-K. S. Winfield, IL

“I just want you to know I love my drapes. They look fantastic. Thanks so much!!”

-M. B. Bolingbrook, IL

“I just wanted to let you know how much we have enjoyed our home since you helped
us redecorate it. Over the winter we decided that two homes were one too many;
as we have gotten older and our energy level has waned, the effort required for the
two annual moves plus maintaining two homes has become burdensome. We put the
home on the market in January, and it sold easily, due in part to your good work.

Working with you and getting to know you was a wonderful experience. I was
delighted with what we accomplished. Best wishes for success and happiness!”

-S. H. Plainfield, IL

“I was in the process of changing the colors in my home and asked Susan for help.  Her window treatments and color suggestions were right on. I am so pleased with everything and her service was outstanding. I’m so pleased that I plan to do my bedroom windows next.”

-J. M. Bolingbrook, IL

“I have to say the entire process was seamless. The product looks beautiful and arrived ahead of schedule. I couldn’t ask for better service.”

-L. M. G. Naperville, IL

“Working with Susan has been a delightful experience. I so appreciate her gentle guidance and wonderful ideas. From start to finish she was always there and always so professional. Her designs are unique and beautiful.”

-M. E. Lisle, IL

“The final product was highly professional. It looks like it came from a magazine! Susan is service-oriented and listens carefully to the customer’s needs. She is also a pleasure as a person!”

-B. & H. M. Naperville, IL

“My experience with Susan was very positive. She is very intuitive as to what she ‘knew’ I needed down to the type, the color, and the design of the plantation shutters. I was thrilled with the outcome. The shutters were beyond my expectations and I received so many compliments. Even my children’s friends are making positive comments!”

-J. M. Lombard, IL

“Susan, when you came to my home you were prepared to find out what I wanted and what types of fabrics would be best. When you delivered the finished product, it was perfect and I was satisfied.”

-W. W. Northwest Indiana

“From beginning to end everything was wonderful. We love the design of our window treatments and they finish the room of perfectly!”

-J. O. Aurora, IL

“I’ve been working with Susan Gailani for a couple of years now.  She is very thoughtful, creative and listens.  I appreciated her willingness to let me go at my own pace while decorating.  I am the type who does one room at a time.  I like to live with it for awhile before moving on to the next.  Susan has been very, very patient with me.  Each time she listens carefully to what ‘I think’ I want and then offers her expertise.  Her eye for color is spot on!  We absolutely LOVE the Hunter Douglas Luminate Shade for the family room.  It offers us the soft light we like, while also offering us the privacy we desire.  We will continue to call Susan for our decorating needs.”

-E. B. Naperville, IL

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2 thoughts on “Testimonials

  1. I’ve been working with Susan Gailani for a couple of years now. She is very thoughtful, creative and listens. I appreciated her willingness to let me go at my own pace while decorating. I am the type who does one room at a time. I like to live with it for awhile before moving on to the next. Susan has been a very, very patient with me. Each time she listens carefully to what “I think” I want and then offers her expertise. Her eye for color is spot on! We absolutely LOVE the Hunter Douglas Luminate Shade for the family room. It offers us the soft light we like, while also offering us the privacy we desire. We will continue to call Susan for our decorating needs.

  2. Thank you Elizabeth, I enjoyed working with you, and I love your home, it has warmth,and beauty. Your dining room is my favorite, The colors are rich and sophisticated, the new valance just completed the room. Enjoy your new decor.
    Susan.

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